Learner Resources-VU23782 Work with directions in familiar and predictable situations Certificate IV Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTINF004 Manage the prevention and control of infection HLTMSG009 Develop massage practice HLTMSG010 Assess client massage needs HLTMSG011 Provide massage treatments HLTMSG012 Apply relaxation massage clinical practice HLTWHS004 Manage work health and safety Elective units BSBESB401 Research and develop business plans HLTAID011 Provide First Aid CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

audit-ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify

Stage 4: The RPL Post Assessment Kit

Units of competency AHCBER302 Work effectively in a biosecurity emergency response AHCBER503 Manage active operational emergency disease or pest sites AHCBIO204 Follow site biosecurity procedures AHCBIO401 Plan and implement a biosecurity program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-VU23782 Work with directions in familiar and predictable situations Certificate IV Units of competency SIRXCEG002 AssistOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all