Learner Resources-CPPSEC4001 Manage work health and safety in the security work environment ACM Core units CPCCOM1012 Work effectively

Core units CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Core units RIICOM301E Communicate information RIIENV302E Apply environmentally sustainable work practices RIIGOV401E Apply

Core units AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency PSPINV002 Conduct an investigation PSPINV001 Plan and initiate an investigation PSPINV003 Finalise an investigation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CPPSEC4001 Manage work health and safety in the security work environment ACM Core units CPCCOM1012 Work effectivelyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all