ERF Checklist-BSBCMM301 Process customer complaints SLE Units of competency MSS014009 Evaluate

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area * We can develop additional elective units that are not listed on request (Please contact us for further information)

development and wellbeing HLTAID004 Provide an emergency first aid response in an education and care setting HLTWHS001 Participate in workplace health and safety Elective Units BSBLED401 Develop teams and individuals CHCECE036 Provide experiences to support children’s play and learning CHCECE042 Foster holistic early childhood learning

Each LLND Kit is licensed for one RTO only

Core units SHBBBOS008 Provide body massages SHBBCCS005 Advise on beauty products and services SHBBFAS004 Provide lash and brow services SHBBFAS005 Provide facial treatments and skin care recommendations SHBBFAS006 Provide specialised facial treatments SHBBHRS010 Provide waxing services SHBBMUP009 Design and apply make-up SHBBNLS007 Provide manicure and pedicare services SHBBNLS011 Use electric file equipment for nail services SHBBRES003 Research and apply beauty industry information SHBBSSC001 Incorporate knowledge of skin structure and functions into beauty therapy SHBBSSC002 Incorporate knowledge of body structures and functions into beauty therapy SHBXCCS005 Maintain health and wellbeing in a personal services setting SHBXCCS006 Promote healthy nutritional options in a beauty therapy context SHBXCCS007 Conduct salon financial transactions SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

implement and test enterprise communication solutions ICTNWK562 Configure internet gateways * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-BSBCMM301 Process customer complaints SLE Units of competency MSS014009 EvaluatePlease contact us for more information!