Learning and Assessment Kit-CPPSEC4003 Assess and advise on client security needs PUA Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCOM602 Develop and create compliance requirements BSBCOM603 Plan and establish compliance management systems BSBRSK501 Manage risk FNSORG512 Develop

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units MSMOPS400 Optimise process/plant area MSMOPS401 Trial new process or product PMAOPS405 Operate complex control systems PMAOPS410 Operate remote production facilities PMAOPS411 Manage plant shutdown and restart MSMSUP404 Coordinate maintenance MSMSUP405 Identify problems in fluid power system MSMSUP406 Identify faults in electronic control MSMWHS400 Contribute to WHS management system MSMWHS401 Assess risk MSS403085 Ensure process improvements are sustained MSS403011 Facilitate implementation of competitive systems and practices MSS405013 Facilitate holistic culture improvement in an organisation MSS403086 Improve cost factors in work practices MEM18011C Shut down and isolate machine/equipment MSMBLIC001 Licence to operate a standard boiler MSMBLIC002 Licence to operate an advanced boiler MSL952001 Collect routine site samples MSL973013 Perform basic tests MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment of best practice holistic delivery

implement and test enterprise communication solutions ICTNWK562 Configure internet gateways ICTDBS507 Integrate databases with websites ICTCYS407 Gather

Learning and Assessment Kit-CPPSEC4003 Assess and advise on client security needs PUA Core units FNSASIC314 Provide TierOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to