Learner Resources-BSBOPS404 Implement customer service strategies HLT test and service batteries AURETR116

test and service batteries AURETR116 Read and apply vehicle wiring schematics and drawings AURETR120 Diagnose and repair network electronic control systems AURETR122 Diagnose and repair vehicle dynamic control systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPCM201 Recognise plants AHCILM302 Provide appropriate information on cultural knowledge AHCPCM303 Identify plant specimens * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR522 Manage people performance FNSCUS511 Develop and maintain professional relationships in financial services industry FNSCUS513 Review business performance FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry Elective units BSBINS402 Coordinate workplace information systems BSBLDR602 Provide leadership across the organisation BSBPEF501 Manage personal and professional development BSBSTR501 Establish innovative work environments BSBSTR502 Facilitate continuous improvement BSBOPS505 Manage organisational customer service BSBMKG541 Identify and evaluate marketing opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Prepare and apply decorative surfaces for furnishing products CUAACD312 Produce computer-aided drawings MSFFM2014 Select and apply hardware MSFFM2015 Apply sheet laminates by hand MSFFM3029

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3315 Transport forestry logs using trucks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBOPS404 Implement customer service strategies HLT test and service batteries AURETR116Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all