Assessment Kit-CPPREP5010 Manage customer service activities in the property industry Unit Core units AURACA101 Respond to

Core units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSCA102 Present automotive products and services for sale AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURSCA105 Sell automotive products and services SIRRINV002 Control stock SIRXSLS002 Follow point-of-sale procedures AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR007 Apply knowledge of automotive electrical circuits and wiring systems AURETR011 Install basic ancillary electrical systems and components AURLTD008 Replace and refit vehicle steering

assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0027 Participate in development and follow a personal competency development plan UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

configure and test multimedia components UEECD0051 Use drawings

configure and test biometric devices UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEEC0002 Assemble and install reception antennae and signal distribution equipment UEEIC0002 Assemble

Assessment Kit-CPPREP5010 Manage customer service activities in the property industry Unit Core units AURACA101 Respond toOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of