Learner Resources-MSS402011 Manage the impact of change on own work ACM Units of competency HLTFSE005 Apply

Units of competency HLTFSE005 Apply and monitor food safety requirements HLTFSE007 Oversee the day-to-day implementation of food safety in the workplace HLTFSE001 Follow basic food safety practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Core units RIIBEF201D Plan and organise work RIICCM201D Carry out measurements and calculations RIIWHS201D Identify

prepare and administer a construction contract CPCCBL3001 Lay paving CPCCBL3018 Install aerated autoclaved concrete products CPCCSF2004 Place and fix reinforcement materials If you require RPL Kits with comprehensive benchmarking

Core units TLIB0002 Carry out vehicle inspection TLIC1051 Operate commercial vehicle TLID0020 Shift materials safely using manual handling methods TLIF0025 Follow work health and safety procedures TLIF2010 Apply fatigue management strategies Elective units TLIC0033 Apply low risk heavy vehicle driving behaviours TLIC3003 Drive medium rigid vehicle TLIC3004 Drive heavy rigid vehicle TLIC3063 Operate vehicle carrying special loads TLIC4006 Drive multi-combination vehicle TLID0015 Load and unload goods/cargo TLIE3028 Complete a work diary in the road transport industry TLIF0021 Administer the implementation of fatigue management strategies TLIH0006 Plan and navigate routes TLIJ3005 Sample

Learner Resources-MSS402011 Manage the impact of change on own work ACM Units of competency HLTFSE005 ApplyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all