Assessment Kit-SITHKOP001 Clean kitchen premises and equipment Pre-Order Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0060 Write specifications for electrotechnology engineering projects UEERE0013 Develop strategies to address environmental and sustainability issues in the energy sector Elective units BSBOPS203 Deliver a service to customers BSBSTR502 Facilitate continuous improvement BSBTWK502 Manage team effectiveness UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0008 Install

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness or recreation sessions SISXCAI004 Plan and conduct programs SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations Elective units BSBADM307 Organise schedules BSBADM311 Maintain business resources BSBCRT301 Develop and extend critical thinking skills BSBFIA303 Process accounts payable and receivable BSBINM301 Organise workplace information BSBWOR204 Use business technology * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS211 Participate in sustainable work practices BSBTEC202 Use digital technologies to communicate in a work environment BSBWHS211 Contribute to the health and safety of self and others ICTICT213 Use computer operating systems and hardware ICTICT214 Operate application software packages ICTICT215 Operate digital media technology packages Elective units ICTICT207 Integrate commercial computing packages

Assessment Kit-SITHKOP001 Clean kitchen premises and equipment Pre-Order Core units FNSASIC314 Provide TierOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of