Learner Resources-ICTICT104 Use digital devices AHC Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCYTH004 Respond to critical situations CHCPRT002 Support the rights and safety of children and young people HLTAHW034 Provide healthy lifestyle programs and advice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW012 Assist with prevention and minimisation of substance misuse HLTAHW026 Provide information and strategies in sexual health for men * We can develop additional elective units that are not listed on request (Please contact us for further information)

fill and seal process FBPBPG4001 Manage bottling and packaging processes FBPBPG4002 Manage filling and packaging of fermented beverages FBPOPR3004 Set up a production or packaging line for operation FBPBEV3001 Operate and monitor a wort production process * We can develop additional elective units that are not listed on request (Please contact us for further information)

procure and store construction materials for low rise projects CPCCBC4003A Select and prepare a construction contract CPCCBC4002A Manage occupational health and safety in the building and construction workplace BSBITU202 Create and use spreadsheets BSBWRT401 Write complex documents CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTCBL247 Install

Learner Resources-ICTICT104 Use digital devices AHC Core units FNSASIC314 Provide TierOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all