Assessment Kit-TLII0005 Apply customer service skills SIR enter and verify operating instructions

enter and verify operating instructions in microprocessor equipped devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CUADES302 Explore and apply the creative design process to 2D forms CUADES303 Explore and apply the creative design process to 3D forms CUAACD311 Produce drawings to communicate ideas CUAACD313 Produce technical drawings MSFGN4001 Research and meet ethical and compliance requirements MSFID4012 Decorate residential interiors MSFID4016 Design colour schemes for interior and exterior spaces Elective units BSBCRT412 Articulate

Core units TLIF0080 Implement and monitor the safety duties of transport activities (Chain of Responsibility) TLIL5020 Develop and maintain operational procedures for transport and logistics enterprises Elective units BSBPRC504 Manage a supply chain BSBWHS521 Ensure a safe workplace for a work area TLII5018 Manage customer service TLIP5006 Establish international distribution networks TLIR5007 Manage international purchasing TLIF4064 Manage fatigue management policy and procedures TLIP5004 Develop a transport and logistics business plan TLIB5010 Plan and implement maintenance schedules TLIF0006 Administer a fatigue risk management system TLIL4009 Manage personal work priorities and professional development TLIP5035 Manage budgets and financial plans TLIP5036 Manage assets TLIR0004 Negotiate a contract * We can develop additional elective units that are not listed on request (Please contact us for further information)

with ASQA and other regulators

Core units BSBLDR412 Communicate effectively as a workplace leader BSBPMG430 Undertake project work BSBOPS403 Apply business risk management processes BSBWHS411 Implement and monitor WHS policies

Assessment Kit-TLII0005 Apply customer service skills SIR enter and verify operating instructionsOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of