Learning and Assessment Kit-CUAPPM513 Incorporate creative and technical needs into management processes SIR Units of competency ICTWHS204 Follow

Units of competency ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL246 Install

machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Core units BSBPMG511 Manage project scope BSBPMG512 Manage project time BSBPMG513 Manage project quality BSBPMG514 Manage project cost BSBPMG515 Manage project human resources BSBPMG516 Manage project information and communication BSBPMG517 Manage project risk BSBPMG521 Manage project integration Elective units BSBMGT516 Facilitate continuous improvement BSBSUS501 Develop workplace policy and procedures for sustainability BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCNSY206 Care for nursery plants AHCPCM204 Recognise plants AHCWHS202 Participate in workplace health and safety processes Electives AHCCHM201 Apply chemicals under supervision AHCNSY205 Pot up plants AHCNSY207 Undertake propagation activities AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

Learning and Assessment Kit-CUAPPM513 Incorporate creative and technical needs into management processes SIR Units of competency ICTWHS204 FollowOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to