ERF Checklist-SITHIND002 Source and use information on the hospitality industry CHC CHCCCS020 Respond effectively to behaviours

CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources If you require RPL Kits with comprehensive benchmarking

Core units SITTIND001 Source and use information on the tourism and travel industry SITXCCS011 Interact with customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units BSBWOR203 Work effectively with others BSBSUS201 Participate in environmentally sustainable work practices SITXFSA001 Use hygienic practices for food safety SITXINV001 Receive and store stock BSBSUS201 Participate in environmentally sustainable work practices SITXFSA002 Participate in safe food handling practices SITXINV002 Maintain the quality of perishable items * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test a local area network switch ICTSAS426 Locate and troubleshoot ICT equipment

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEEHA0004 Enter a classified hazardous area to undertake work related to electrical equipment UEEHA0022 Determine the explosion-protection requirements to meet a specified classified hazardous area* Electives BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0050 Use and maintain the integrity of a portable gas detection device* UEEHA0020 Conduct detailed inspection of electrical installations for hazardous areas* UEEHA0023 Develop and manage periodic electrical inspection and maintenance programs for hazardous areas* UEEHA0027 Manage continuous supervision inspection of electrical installations for hazardous areas* UEEHA0029 Plan electrical installations for hazardous areas* UEEHA0038 Conduct visual and close inspection of electrical installations for hazardous areas* * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY2002 Apply food safety procedures FBPOPR2069 Use numerical applications in the workplace FBPOPR2071 Provide and apply workplace information FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK2005 Maintain ingredient stores FBPRBK3005 Produce basic bread products FBPWHS2001 Participate in work health and safety processes Elective units FBPRBK3002 Produce non laminated pastry products FBPRBK3008 Produce sponge cake products FBPPPL2002 Work in a socially diverse environment FBPRBK3009 Produce biscuit and cookie products * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-SITHIND002 Source and use information on the hospitality industry CHC CHCCCS020 Respond effectively to behavioursPlease contact us for more information!