Learning and Assessment Kit-TAELLN422 Use foundation skills resources, strategies and advice Graduate Diploma Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCARB408 Perform a ground-based tree defect evaluation AHCARB409 Conduct a safety audit AHCARB316 Perform pruning operations AHCARB407 Supervise and audit tree operations AHCARB406 Verify pruning specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMB512 Identify and develop credit options for clients with special financial circumstances FNSFMB513 Present credit options to clients with special financial circumstances FNSFMB514 Implement complex loan structures FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSRSK511 Undertake risk identification Elective units BSBESB404 Market new business ventures BSBHRM413 Support the learning and development of teams and individuals BSBINS402 Coordinate workplace information systems BSBLDR414 Lead team effectiveness BSBLDR523 Lead and manage effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

CHCPRP005 Engage with health professionals and the health system

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0040 Employ fatigue risk management practices in an aviation workplace AVIG0003 Work effectively in the aviation industry AVIJ0001 Contribute to the achievement of on-time performance standards AVIZ0003 Maintain basic situational awareness in an aviation workplace TLIE2007 Use communication systems TLIJ2001 Apply quality procedures TLIK2010 Use infotechnology devices in the workplace TLIO1002 Follow security procedures when working with passengers and personnel Electives BSBOPS305 Process customer complaints HLTAID011 Provide First Aid TLIB0002 Carry out vehicle inspection TLIA0023 Receive goods TLIC1051 Operate commercial vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-TAELLN422 Use foundation skills resources, strategies and advice Graduate Diploma Units of competency SIRXMKT002 UseOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to