Vocational Placement Kit-SIRXCEG004 Create a customer-centric culture BSB Units of competency FNSFLT503 Promote

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets If you require RPL Kits with comprehensive benchmarking

test and service batteries Electives AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR010 Repair wiring harnesses and looms AURETR116 Read and apply vehicle wiring schematics and drawings If you require RPL Kits with comprehensive benchmarking

Regulatory Alignment

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i

Vocational Placement Kit-SIRXCEG004 Create a customer-centric culture BSB Units of competency FNSFLT503 PromoteA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.