Learner Resources-MSF40222 Certificate IV in Furniture Design and Manufacturing UEG evaluation and reporting program *

evaluation and reporting program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTTSL002 Access and interpret product information SITTTSL009 Process travel-related documentation SITTTSL008 Book supplier products and services SITTTSL006 Prepare quotations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Core units SITHCCC023 Use food preparation equipment SITHCCC024 Prepare and present simple dishes SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC034 Work effectively in a commercial kitchen SITHKOP009 Clean kitchen premises and equipment SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXINV006 Receive

Learner Resources-MSF40222 Certificate IV in Furniture Design and Manufacturing UEG evaluation and reporting program *Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all