LLND Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CPP Core units PSPETH003 Promote the

Core units PSPETH003 Promote the values and ethos of public service PSPGEN049 Undertake negotiations PSPLEG003 Promote compliance with legislation in the public sector PSPPCM008 Manage contract performance PSPPCM009 Finalise contracts PSPPCM010 Manage procurement risk PSPPCM011 Plan to manage a contract PSPPCM012 Plan for procurement outcomes PSPPCM013 Make procurement decisions Electives PSPGEN046 Undertake research and analysis PSPPCM014 Participate in budget and procurement review process PSPPCM015 Conduct and manage coordinated procurement PSPPCM016 Plan and implement strategic sourcing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCECR308 Conduct a site inspection for ecological restoration AHCWHS401 Maintain work health and safety processes Elective units AHCECR401 Supervise ecological restoration works AHCECR402 Plan the implementation of revegetation works AHCBUS407 Cost a project AHCBER403 Plan and supervise control activities on infected premises AHCBER404 Conduct field surveillance for a biosecurity emergency response AHCBIO401 Plan and implement a biosecurity program HLTAID003 Apply first aid AHCSAW402 Set out conservation earthworks AHCCHM405 Plan and implement a chemical use program SFICRO401 Manage minor crocodile incidents * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

egg and farinaceous dishes SITHCCC012 Prepare poultry dishes SITHCCC013 Prepare seafood dishes * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and preserve plant specimens AHCTRF208 Support turf establishment BSBCRT201 Develop and apply thinking and problem solving skills RIISAM203E Use hand and power tools TLID0020 Shift materials safely using manual handling methods AHCBIO204 Follow site biosecurity procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour CPP Core units PSPETH003 Promote theEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational