Learner Resources-FBPRBK3001 Produce laminated pastry products UEG Units of competency SIRXSLS001 Sell

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

machinery and equipment AHCPCM404 Recommend plants and cultural practices AHCNSY403 Plan a growing-on program AHCWRK404 Implement quality assurance procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3008B Construct eaves

HLTMSG015 Adapt massage treatments to meet specific needs

Units of competency PSPETH003 Promote the values and ethos of public service PSPLEG003 Promote compliance with legislation in the public sector PSPGEN047 Promote diversity PSPGEN054 Use complex workplace communication strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-FBPRBK3001 Produce laminated pastry products UEG Units of competency SIRXSLS001 SellOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all