Learning and Assessment Kit-TLIP0003 Ensure the confidentiality, privacy and security of customer information Learner Guide organise and facilitate learning in

organise and facilitate learning in the workplace TAEDES401 Design and develop learning programs TAEDES402 Use training packages and accredited courses to meet client needs TAELLN411 Address adult language

health and work practices Elective Units SHBHBAS002 Provide head

Units of competency ICTTEN313 Work on and resolve recurrent network faults ICTCBL336 Install and cut over metallic conductor cable to access network cabinet ICTCBL254 Joint metallic conductor cable in access network ICTTEN312 Install telecommunications network equipment ICTCBL319 Rearrange large size copper cable ICTCBL326 Cut over metallic conductor cable in the access network * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS019 Recognise and respond to crisis situations CHCCSL001 Establish and confirm the counselling relationship CHCCSL002 Apply specialist interpersonal and counselling interview skills CHCCSL003 Facilitate the counselling relationship and process CHCCSL004 Research and apply personality and development theories CHCCSL005 Apply learning theories in counselling CHCCSL006 Select and use counselling therapies CHCCSL007 Support counselling clients in decision-making processes CHCCSM005 Develop

policies and procedures in the construction industry

Learning and Assessment Kit-TLIP0003 Ensure the confidentiality, privacy and security of customer information Learner Guide organise and facilitate learning inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to