ERF Checklist-PMBTECH502E Analyse production trials ICP Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

Core units TLIE1003 Participate in basic workplace communication TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) TLIF0025 Follow work health and safety procedures TLIL0007 Complete workplace induction procedures TLIX0023 Identify the roles and functions of the supply chain industry Elective units TLIA0010 Identify goods and store to specifications TLIA0019 Despatch stock TLIA1001 Secure cargo TLIC1051 Operate commercial vehicle TLID0015 Load and unload goods/cargo TLID0016 Operate a forklift TLIF2010 Apply fatigue management strategies TLIO0003 Follow security procedures when working with goods and cargo TLIP2029 Prepare and process financial documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURETR125 Test

policies and procedures in the construction industry Elective units CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3002 Operate a truck-mounted loading crane CPCCLDG3001 Licence to perform dogging * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT501 Originate and develop concepts BSBWHS501 Ensure a safe workplace IICTGAM504 Manage interactive media production ICTICT418 Contribute to copyright

ERF Checklist-PMBTECH502E Analyse production trials ICP Core units BSBCUS403 Implement customerPlease contact us for more information!