Learning and Assessment Kit-SIRXCEG003 Build customer relationships and loyalty New Core units VU22358 Develop learning

Core units VU22358 Develop learning goals VU22628 Participate in simple conversations and transactions for employment VU22629 Read and write simple texts for employment VU22630 Observe and report on activities in a workplace VU22631 Prepare to work effectively in an Australian workplace Electives VU22116 Develop written job application skills VU22117 Develop job interview skills SITXFSA001 Use hygienic practices for food safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMOPS212 Use organisation computers or data systems TAEDEL301 Provide work skill instruction MSMWHS300 Facilitate the implementation of WHS for a work group MSS403011 Facilitate implementation of competitive systems and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

draw and construct routine 2D and 3D shapes for work FSKNUM017 Use familiar and routine maps and plans for work FSKNUM018 Collect data and construct routine tables and graphs for work FSKDIG003 Use digital technology for non-routine workplace tasks FSKLRG009 Use strategies to respond to routine workplace problems FSKLRG010 Use routine strategies for career planning FSKLRG012 Apply strategies to plan and manage complex workplace tasks FSKLRG013 Apply strategies to respond to complex workplace problems FSKLRG014 Manage strategies for career progression FSKLRG015 Manage own work-related learning FSKLRG018 Develop a plan to organise routine workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPPCM004 Plan procurement PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts PSPLEG002 Encourage compliance with legislation in the public sector * We can develop additional elective units that are not listed on request (Please contact us for further information)

replace and assemble engineering components MSMENV272 Participate in environmentally sustainable work practices Elective units MEM18014 Manufacture press tools and gauges MEM06003 Carry out heat treatment MEM06004 Select heat treatment processes and test finished product MEM05012 Perform routine manual metal arc welding MEM05041 Weld using flame powder spraying * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SIRXCEG003 Build customer relationships and loyalty New Core units VU22358 Develop learningOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to