Learner Resources-CHCSS00117 Aboriginal and/or Torres Strait Islander Education Support Skill Set SIT Core units SIRRRTF002 Monitor retail

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

standard trade practices and fundamentals in aviation maintenance MEA270A Lay out avionic systems MEA271A Lay out avionic flight management systems MEA340A Lay out and set up aircraft systems MEA272B Apply basic scientific principles and techniques in avionic engineering situations MEA273A Select and test avionic engineering materials MEA342A Apply basic aircraft power plant design characteristics MEA349B Apply basic scientific principles and techniques in aeronautical engineering situations MEA350A Select and test aeronautical engineering materials MEM09143A Represent aeronautical engineering designs MEM09144A Represent avionic engineering designs MEM09153A Apply computer aided modelling and data management techniques to aeronautical engineering designs MEM09154A Apply computer aided modelling and data management techniques to avionic engineering designs MEM09155A Prepare mechanical models for computer-aided engineering (CAE) MEM09156A Prepare mechatronic models for computer-aided engineering (CAE) MEM09157A Perform mechanical engineering design drafting MEM09158A Perform mechatronics engineering design drafting MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPCM401 Recommend plants and cultural practices AHCPCM501 Diagnose plant health problems AHCPGD501 Manage plant cultural practices AHCPGD402 Plan a plant establishment program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CHCSS00117 Aboriginal and/or Torres Strait Islander Education Support Skill Set SIT Core units SIRRRTF002 Monitor retailOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all