Learner Resources-FBP20122 Certificate II in Food Processing Learner Guide Core units MSS405001 Develop competitive

Core units MSS405001 Develop competitive systems and practices for an organisation MSS405013 Facilitate holistic culture improvement in an organisation MSMENV472 Implement and monitor environmentally sustainable work practices Elective units MSS405004 Develop business plans in an organisation implementing competitive systems and practices MSS405005 Manage competitive systems and practices responding to individual and unique customer orders MSS405006 Develop a Balanced Scorecard MSS405007 Introduce competitive systems and practices to a small or medium enterprise MSS405008 Analyse and map a value stream MSS405009 Manage a value stream MSS405014 Develop a communications strategy to support operations MSS405015 Manage relationships with non-customer external organisations MSS405016 Manage workplace learning MSS405084 Manage people relationships MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS404054 Apply statistics to operational processes MSS405020 Develop quick changeover procedures MSS405021 Develop a Just in Time system MSS405022 Design a process layout MSS405023 Develop a levelled pull system for operations and processes MSS405024 Apply the theory of constraints MSS405030 Optimise cost of product or service MSS405031 Undertake value analysis of product or process costs in terms of customer requirements MSS405032 Analyse cost implications of maintenance strategy MSS405033 Optimise office systems to deliver to customer demand MSS405040 Manage 5S system in an organisation MSS405041 Implement improvement systems in an organisation MSS405052 Design an experiment MSMSUP390 Use structured problem-solving tools MSS014009 Evaluate sustainability impact of a work or process area * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

Session Plans

Units of competency MSS405089 Develop a business case for improved energy management MSS405088 Plan

Units of competency CHCDIS004 Communicate using augmentative and alternative communication strategies CHCDIS005 Develop and provide person-centred service responses CHCDIS010 Provide person-centred services to people with disability with complex needs HLTHPS007 Administer and monitor medications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-FBP20122 Certificate II in Food Processing Learner Guide Core units MSS405001 Develop competitiveOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all